Privacy Policy
Brendan Cranston trading as 110 SJL is the controller of the personal information described here. Contact us at brendancran1@gmail.com or 131 Queens Drive, Liverpool L4 6SG. This notice applies to our online shop and customer service.
Information and why we use it
We collect your name, contact and delivery details, order information and messages from you when you shop or contact us. Our store may also collect device, browser and website usage information. Payment providers process payment information. We receive the payment status and transaction details needed to manage your order.
We use your information to fulfil orders, process payments and manage returns under our contract with you, and to keep records where required by law. We rely on legitimate interests to respond to general enquiries, protect the store and prevent fraud. Where we rely on consent, such as for optional marketing cookies or email subscriptions, you can withdraw it at any time using the cookie settings or the unsubscribe link in our emails.
Who receives it and how long we keep it
We share the information needed to run the shop with Shopify (our store platform), payment providers (such as Shopify Payments), delivery carriers, and website hosting, email and customer service providers. We may share it with professional advisers or authorities where necessary. Some providers, including Shopify, may process information outside the UK. Where they do, we rely on UK adequacy regulations or appropriate safeguards such as the UK International Data Transfer Agreement or Addendum. Contact us for details.
We keep order and accounting information for 6 years after the end of the relevant tax year, as required for business and tax records. We keep customer service enquiries for up to 2 years after our last contact with you, unless we need them longer to resolve a dispute. We keep marketing email details until you unsubscribe or ask us to stop. Cookies last for the periods set out in our Cookie Policy.
Your rights
Depending on the circumstances, you can ask for access, correction, deletion, restriction or a copy in a portable format. You may object to certain processing, including direct marketing, and withdraw consent where we rely on it. Contact brendancran1@gmail.com. You can also complain to the Information Commissioner’s Office at https://ico.org.uk/make-a-complaint/.